Questions & answers
Booking
How does booking work?
Send us a request with your dates, group size and what you would like to do. We review it, check availability and send you a personal quotation. Your trip is confirmed only after you accept the quotation and we confirm it with you by WhatsApp or email.
Is my trip confirmed when I submit the form?
No. Submitting a request does not confirm a booking or reserve a vehicle. We will contact you to discuss the details and send a quotation. Confirmation always comes from us directly.
What is your cancellation policy?
Cancellation terms depend on the services in your trip and are stated in your quotation. Please also read our cancellation policy page.
Transport
Can you arrange airport pickups?
Yes. Tell us your flight details, arrival time, number of passengers and luggage, and we will quote for a private transfer to your hotel or first destination.
Tours
Can I change the itinerary?
Our tours are a starting point. We are happy to adjust destinations, pace and duration and will quote for your version of the trip.
Pricing
Which currency are prices quoted in?
Each quotation states its currency clearly. Any conversions shown elsewhere are indicative only and are not used for your final price.
How do I pay?
We do not take online payments on this website. Payment arrangements are agreed with you directly once your quotation has been accepted.
Contact
How can I contact you quickly?
WhatsApp is usually the quickest way to reach us. You can also email us or use the contact form.